Skip to content
ORYSITE.
← Help centre

Receive messages from visitors

“Enquiries” contains messages visitors send through your published website’s form. These differ from your conversations with ORYSITE in support.

In your client space, first open the relevant project. Some buttons only appear when that step is available.

Step by step

  1. Open the project and “Enquiries”. Check the recipient address shown; it can differ from your sign-in email.

  2. To change it, open the recipient-address section, enter the new email and request a verification code.

  3. Enter the 8-digit code sent to that address and choose “Confirm this email”. The old address remains in use until the new one is confirmed.

  4. Under “Your enquiries”, open a message to read it and see the visitor’s email. Reply using your email app; replying to the notification reaches the visitor when their address appears in “Reply-to”.

  5. The status describes notification delivery. If an email is missing, check the portal list. Use “Retry notification” when available, or contact ORYSITE.

Good to know

No enquiries yet is expected if no visitor has submitted the published form. To ask ORYSITE for changes, use support rather than this list.

Still stuck?

Open your project’s conversations and support. Tell us the step, the button used and the message shown. If you cannot sign in, email [email protected].

Open my client space →

Guide checked on October 7, 2026.